The Physics Bank
Terms of Use and Sale
Effective 21 September 2026 | Version 1.3
These terms apply when you create an account, use free features, receive complimentary or training-programme access, or buy fixed-term access to The Physics Bank. They do not limit any right or remedy that cannot lawfully be limited.
Who we are
The Physics Bank is an educational product operated by BELMAR RADIOLOGY LIMITED, a private limited company registered in England and Wales under company number 17047911. Our registered office is 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Contact us at hello@thephysicsbank.com.
The product and access
The Physics Bank provides online FRCR Physics examination-preparation content and study tools. Some features are free; other features require an account and an active entitlement.
Access may be purchased individually, provided through a training programme or complimentary arrangement, or granted through another authorised route. Individual paid plans are one-off fixed terms shown before checkout and do not renew automatically.
Completion Promise
The Completion Promise applies only where the paid plan is expressly described as including it at purchase. It is an access-extension promise, not a pass guarantee, refund or cash-back scheme.
To qualify, all of the following must apply:
- you achieve at least 95% published-bank coverage before the relevant sitting;
- you sit that FRCR Physics examination and do not pass;
- you provide official result evidence within 30 days of the result.
Coverage is based on unique current published statements answered at least once. Repeating a statement does not increase completion. We will apply the calculation reasonably if the published bank changes close to the examination.
An approved claim extends the same account through the following equivalent FRCR Physics sitting at no additional charge. The Promise is personal, can be used once for the qualifying purchase and has no cash alternative.
Accounts and permitted use
- Provide accurate account information and keep login credentials secure.
- Your account and individual entitlement are personal and non-transferable.
- Do not enter identifiable patient information into the platform or support forms.
We grant you a limited, revocable, non-exclusive right to use the platform for personal examination preparation during your access period. Do not share or sell access; scrape, systematically record or bulk-copy content; republish questions or explanations; create a competing dataset; or bypass access controls.
Ordering, seller and payment
You must provide accurate country and billing information at checkout. For UK purchases, BELMAR RADIOLOGY LIMITED is the seller. For some international purchases, the payment provider may act as merchant of record. The checkout identifies the applicable merchant, currency, tax and final amount before payment.
We receive only the transaction and country information needed to match the purchase to your account and activate access. We do not receive your full card number.
Cancellation and refunds
Access is designed to begin immediately after payment confirmation. At checkout you are asked to request immediate supply and acknowledge the effect this may have on a statutory cancellation right.
This does not remove rights where content or service is faulty, misdescribed or not supplied. See our Refund and Cancellation Policy.
Content and educational limitations
Content is maintained through an iterative quality-assurance process and may be corrected, updated, withdrawn or replaced. Errors or reasonable differences in interpretation may occur.
The Physics Bank is an independent examination-preparation resource provided byBELMAR RADIOLOGY LIMITED. It is not affiliated with, endorsed by or approved by the Royal College of Radiologists. Content is for educational purposes and is not a substitute for clinical judgement, current official guidance, local policy or professional advice. Examination success is not guaranteed.
Availability, suspension and changes
We use reasonable care and skill in providing the platform. We may make proportionate changes, maintenance updates or content corrections, and may suspend or end access where reasonably necessary for security, fraud, serious misuse, material breach or legal compliance. Any remedy required by law is preserved.
Complaints
Email hello@thephysicsbank.com with your account email, a clear description and any relevant payment or question reference.
Liability and statutory rights
We are responsible for foreseeable loss or damage caused by our breach of these terms or failure to use reasonable care and skill. The platform is supplied for personal examination preparation, so we are not responsible for business losses that were not reasonably foreseeable when the contract was made.
Nothing in these terms excludes or restricts liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or any liability, consumer right or statutory remedy that cannot lawfully be excluded or restricted.
International purchases
International availability depends on payment-provider support and applicable law. Your card issuer or payment provider may apply separate charges. An order may be declined or refunded where providing access would breach law or payment-provider requirements.
Governing law
These terms are governed by the law of England and Wales. If you live elsewhere, you retain any mandatory consumer protections and rights to bring proceedings that apply under the law of your home jurisdiction.